It's later. :-)
The first one was Emotional Intelligence.
The website has a brief description, some stuff for sale (ignore that unless you're particularly inspired) and a few extra things for free, including a Webinar.
From the website:
Those dysfunctions are:
1. Absence of Trust
2. Fear of Conflict
3. Lack of Commitment
4. Avoidance of Accountability
5. Inattention to Results
You can find some charts and stuff here, and a short video of Patrick Lencioni discussing the concepts here.
Both of these things have a lot of relevance to EMS, or pretty much anything when people have to work together.