Thursday, February 23, 2012

Get it Where You Find It

Went to a presentation at a fire department not too far from here. The guest speaker mentioned a couple of things that I wrote down to look up later.

It's later. :-)

The first one was Emotional Intelligence.
The website has a brief description, some stuff for sale (ignore that unless you're particularly inspired) and a few extra things  for free, including a Webinar.

The four components of Emotional Intelligence are:
1. Self Awareness
2. Self Management
3. Social Awareness
4. Relationship Management.

From the website:
"Emotional Intelligence is a concept focused on how effectively people work with others. These Emotional Intelligence skills are unique from a person’s technical skills and cognitive abilities. Multiple studies have shown that Emotional Intelligence competencies often account for the difference between star performers and average performers, particularly in positions of leadership."

The other thing he talked about was Lencioni's Five Dysfunctions of a Team.

Those dysfunctions are:
1. Absence of Trust
2. Fear of Conflict
3. Lack of Commitment
4. Avoidance of Accountability
5. Inattention to Results

You can find some charts and stuff here, and a short video of Patrick Lencioni discussing the concepts here.

Both of these things have a lot of relevance to EMS, or pretty much anything when people have to work together.

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